Order policy

Prepaid, final, and
picked up on time.

  1. Prepaid and final

    All sales are final and prepaid. Orders are due the day before pickup. No exceptions.

    Payment is taken when you order, so nothing is owed at pickup. Wednesday pickup closes Tuesday at 11:59pm. Friday pickup closes Thursday at 11:59pm.

    Menu prices do not include Florida sales tax (7.5% in Duval County), which is added at checkout. The delivery fee is not taxed.

  2. Pickup days

    We cook for Wednesday and Friday pickup. Each menu is posted the morning before, on Tuesday and Thursday, and it changes every time.

    Choose a pickup window at checkout and show your order number when you arrive in Jacksonville.

  3. Holding your food

    Food is held for a maximum of 2 days after your pickup time.

    If it has not been collected by then it is not refunded, so please choose a window you can make.

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